Customer support agent with french/german/italian, remote

  • Afaceri și Finanțe, Call Center, BPO
  • Bucuresti, Bucuresti Sectorul 1
  • 3 weeks ago
  • 5050 - 6000 lei net
  • Full time

Job Description

Are you passionate about delivering customer service and looking for an opportunity to make a meaningful impact? We are seeking a dedicated and enthusiastic Customer Agent ( Italian/French/German) to join in a dynamic team.

If you thrive in a fast-paced environment, have excellent communication skills and a knack for problem-solving, we want to hear from you!

Key Responsibilities

  • Communicate with customers about reservation related situations, cancellation of confirmation by the client, commissions that the platform perceives them from them, the price per room;

  • Providing customer support, with situations related to cancellations, reservations, refunds or advice on the platform side (market quotes, analysis for profitability, statistics on placing in the market.

Skill & Experience

  • 0 - 6 months of relevant work experience;

  • Excellent verbal, written, and interpersonal skills;

  • Ability to multi-task, organize, and prioritize work.