Job Description

Are you passionate about delivering customer service and looking for an opportunity to make a meaningful impact? We are seeking a dedicated and enthusiastic Customer Agent ( Italian/French/German) to join in a dynamic team.

If you thrive in a fast-paced environment, have excellent communication skills and a knack for problem-solving, we want to hear from you!

Key Responsibilities

• Communicate with customers about reservation related situations, cancellation of confirmation by the client, commissions that the platform perceives them from them, the price per room;

• Providing customer support, with situations related to cancellations, reservations, refunds or advice on the platform side (market quotes, analysis for profitability, statistics on placing in the market.

Skill & Experience

• 0 - 6 months of relevant work experience;

• Excellent verbal, written, and interpersonal skills;

• Ability to multi-task, organize, and prioritize work.