Specialist customer service export, Alba Iulia

  • Afaceri și Finanțe, Comerț, Retail
  • Alba, Alba Iulia
  • 3 weeks ago
  • 4000 - 5000 lei net
  • Full time

Job Description

As a Customer Care Specialist, you will be working closely with customers and internal clients, as part of the Export Sales Team, to deliver best results through excellent client-oriented communication.

Key Responsibilities

We are looking for a very good communicator, highly motivated and ambitious person who will be in charge with: 

  • Works in close cooperation with all internal departments to obtain additional information related to open projects, whenever necessary

  • Communicates with internal departments regarding orders, production capacity, transport and other issues related to the orders processing

  • Informs the customer on any modification that appears in the order status

  • Ensures the customer receives all the relevant documentation related to orders (invoices or other documents if requested)

  • Be the support and the interface with the production site for the customers

Skill & Experience

  • English, written and spoken - advanced level; 

  • Hungarian language, written and spoken - advanced level, it is an advantage

  • Customer oriented attitude

  • Organizational skills; Good communication skills

  • Good IT skills - Excel, MS Office

  • Problem-solving attitude and attention to details

  • Experience in the field of customer relations is not mandatory, but an advantage